Write youShipping and Delivery Policy for Digital Products
This Shipping and Delivery Policy outlines the terms related to the purchase, delivery, and usage of tokens within our platform. By purchasing tokens, you agree to the terms described below.
1. Digital Nature of Tokens
The tokens available for purchase are digital goods and do not require physical shipping.
Tokens are credited to your account digitally and can be used within the platform to access premium features or services.
2. Delivery Process
Upon successful completion of the purchase, tokens will be automatically delivered to your account.
Delivery is instantaneous; however, in rare cases of technical delays, it may take up to 24 hours for the tokens to reflect in your account.
3. Confirmation of Delivery
Once the tokens are successfully added to your account, you will receive a confirmation email or notification.
The email or notification will include details of your transaction, such as the number of tokens purchased and the payment confirmation.
4. Troubleshooting Delivery Issues
If tokens do not appear in your account within 24 hours of purchase, please:
Verify that the payment was successfully processed.
Check your email for the transaction confirmation.
Contact our support team for assistance.
Support can be reached via:
Email: support@yourapp.com
Phone: [Insert Contact Number]
Support Hours: [Insert Hours]
5. Usage of Tokens
Tokens purchased are immediately available for use once delivered to your account.
They can only be used within the platform and are non-transferable to other users or platforms.
6. Technical Errors
In the event of a technical error resulting in incorrect token delivery, please contact our support team. We will resolve the issue promptly by verifying your purchase and ensuring the correct tokens are added to your account.
7. No Physical Shipping
As the product is digital, no physical shipping, tracking, or handling is applicable. All delivery is completed digitally and automatically within the platform.
For questions or concerns regarding the shipping and delivery of tokens, please reach out to our support team